Privacy Policy

When you request a quote for a service or fill out the contact form, some of your personal data is provided with the aim of making the operation viable. At Webfloat, we value the security of your data, respect for your privacy, and transparency with you. According to the definition provided by the General Data Protection Law "LGPD" (Federal Law No. 13,709 / 2018), most of the time we will be the controller of your information, and thus responsible for defining what happens with this data and for protecting it.

The acceptance of this Policy is given by consent (agreeing) or by the ways mentioned above. This indicates that you are aware and in total agreement with how we will use your data and information. If you do not agree with this Privacy Policy, please do not proceed with budget or contact requests. By not accepting the Privacy Policy, some services may not be available. Also, if possible, let us know of your disagreement so that we can clarify it.

Therefore, you should read carefully the conditions set forth in this document where we group all forms of treatment (collection, use, sharing, storage, among others) of your data, as well as the measures we use to keep them safe.

Data Collection

Provided Data

The personal information provided through the budget or contact forms is collected and securely stored on our servers so that we can contact you in the future and provide you with the best possible service.

Visitor Data

When you simply access our site, a "cookie" is inserted into your browser through third parties (such as Google Analytics), to identify how many times you have visited our website. With these "cookies" (identifiers transferred to your browser or device), it is possible to collect browsing information, such as which pages were visited or how many people accessed them, for example. Like most technology companies, this collection is done automatically and this data is stored in log files whenever you visit our site.

We may use session cookies (which expire after closing the browser) and persistent cookies (which remain on your computer until you delete them) to provide a more personal and interactive experience on our site. Persistent cookies can be removed by following the instructions in the help file of your internet browser. You can choose to limit, refuse, or disable cookies through your browser settings. However, by doing so, some areas of our site may not function correctly, which may prevent you from benefiting from some of our features. It is also worth noting that this Privacy Policy does not cover the use of cookies by third parties, and we are not responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to monitor your online activities even after you have left our Services.

Purpose

We use personal data to ensure quality service and a better experience. Below are the purposes for which we may use your personal data:

1. To contact you when necessary. This contact may include various topics, such as answering questions, responding to complaints and requests;
2. We may also use your data to perform targeted advertising based on your tastes, interests, and other collected information;
3. For any purpose that you authorize us to use your data for at the time of collection;
4. To comply with legal obligations.

Cookies and Tracking Technologies

We may use certain tracking technologies to collect information on activities performed automatically during browsing. The information collected through such technologies is used to perform performance metrics or identify usage issues, for example. Some of the technologies that may be present on the website are:

• Cookies: a cookie is a small file added to the User's device to provide a personalized access experience to the website. Cookies help analyze internet traffic and let us know when the User visited a specific site. A cookie does not give access to a computer or reveal information beyond the data the user chooses to share with us.
• Pixels: are parts of the JavaScript code installed in our applications, websites, or in the body of an email, with the purpose of tracking and collecting information about user activities, allowing identification of their access, browsing, interest, and product purchase patterns, and optimizing the targeting of content.
• Analytics tools: these tools can collect information about how Users browse the site, which pages they visited, and when they visited such pages, other sites that were visited before, among others.

Data Storage

We use personal data to ensure quality service and a better experience. Below are the purposes for which we may use your personal data:

Only employees with proper authorizations will have access to your data. No data will be publicly disclosed. Webfloat will make all reasonable and possible market efforts to ensure the security of your data. The collected data is stored securely on our own cloud server.

Data Sharing

As third-party scripts (Google Analytics, for example) are used to monitor visitor navigation, this data may be shared with these companies such as Google and Facebook. The data, when sent to these platforms, is transformed into HASHES (encrypted). This data is only shared with companies that have secure data storage and respect the privacy and security of data owners.

Your Rights

Transparency about the treatment of your personal data is our priority. In addition to the information provided in this Privacy Policy, you can also exercise the rights provided for in the General Data Protection Law, including:

1. Confirmation of the existence of personal data processing;
2. Access to personal data;
3. Revocation of consent;
4. Correction of incomplete, inaccurate, or outdated personal data;
5. Deletion of personal data processed with consent or that are unnecessary, excessive, or when you believe that some point of the LGPD has not been met;
6. Information on the hypotheses and with which companies, partners, and other institutions we may share, or receive personal data regarding you;
7. Information on the possibility of not providing consent and on the consequences of refusal, when applicable;
8. All requests will be treated free of charge and will be subject to a prior evaluation of your identity and the feasibility of the request, in order to comply with any obligations that prevent the complete fulfillment of the requests of the data subjects.

Changes to this Privacy Policy

We are constantly seeking to improve the experience of our customers. Thus, our personal data processing practices may undergo changes with the inclusion of new features and services. We value transparency in the way we treat your personal data. Every time a relevant condition of this Privacy Policy is changed, these changes will be valid, effective, and binding after the new version is published on our website. These changes will be communicated through one of the channels made available by you during your registration (email or others).

Contact Us

Whenever you have any questions about this Privacy Policy, even after reading it, or need to interact with us regarding matters involving your personal data, you may do so:

• Through our customer service channels, requesting options regarding the privacy of your personal data, whenever available; or
• By email to the Data Protection Officer: [email protected]

We recommend that you check the updated version of this Privacy Policy whenever you navigate through the website. We are always available to clarify your doubts and put you in control of your personal data. Count on us to keep you informed!